Gaming is for fun — not stress. 11vet offers multiple tools, guidance, and support to keep you safe. Knowing your limits and playing within them is what responsible gaming is all about.
At 11vet, every betting enthusiast is welcome — but that welcome comes with responsibility. We believe gaming should always be a source of entertainment. When it starts causing financial stress or family problems, it's no longer entertainment.
Thousands of people across Bangladesh use 11vet. We understand how much family, work, and health matter in their lives — which is why we're committed to ensuring that gaming on our platform never comes at the cost of those values.
All responsible gaming tools on 11vet are completely free and can be activated at any time — no questions asked, no waiting required.
Remember: only bet what you can afford to lose. Gaming is not a source of income — it's entertainment.
All these tools are available anytime from your account settings — no fees, no hassle.
Set your own daily, weekly, or monthly deposit cap. Once set, you won't be able to deposit beyond that amount.
Set a cap on how much you can lose over a given period. Once the limit is reached, betting will automatically stop.
Set a time limit for each gaming session before you start. You'll get a reminder when time is up and the session will end.
If you need a break for a while, activate Cooling-Off. Your account will be paused from betting for a set period (24 hours to 6 weeks).
Activate Self-Exclusion for a long-term break — you can keep your account closed for anywhere from 3 months to 5 years, or permanently.
You'll receive pop-up notifications at set intervals showing how long you've been playing and how much you've won or lost — giving you the chance to make an informed decision.
Log in to your 11vet account and click on the profile icon.
Go to your Settings menu and look for the "Responsible Gaming" section.
Select whichever option applies to you — Deposit Limit, Loss Limit, Cooling-Off, or Self-Exclusion.
Enter your preferred limit or time period and confirm.
Reducing limits or activating protective tools takes effect immediately. Contact support if you need help.
| Tool Name | Time limit | Change |
|---|---|---|
| Deposit Limit ↓ | Daily / Weekly / Monthly | Immediately |
| Deposit Limit ↑ | Daily / Weekly / Monthly | After 7 Days |
| Loss Limit | Daily / Weekly / Monthly | Immediately / 7 days |
| Session Limit | Per session | Immediately |
| Reality Check | 15min / 30min / 1hr | Immediately |
| Cooling-Off | 24 hours – 6 weeks | When the period ends |
| Self-Exclusion (Short-term) | 3–12 months | After 30 days |
| Self-Exclusion (Permanent) | Permanent | Non-cancellable |
A deliberate waiting period is applied to limit increase requests to prevent impulsive decisions made in the heat of the moment.
11vet doesn't just write the rules — we genuinely care about our users' wellbeing.
The Responsible Gaming section is available in Bangla, and you can speak with our support team in Bangla too. Don't let language be a barrier to getting the help you need.
11vet's system automatically detects unusual gaming patterns. Our support team may reach out to you if needed.
While Self-Exclusion is active, no new account can be opened using the same identity. Your decision is respected and upheld.
View your full betting history in the "My Bets" section — time spent, bets placed, everything is transparent.
If a session runs unusually long or losses are abnormal, an automatic break reminder is triggered. It can be dismissed, but the reminders keep coming.
If a family member is affected by problem gambling, let us know at [email protected]. We will take appropriate action.
Use these simple questions to understand where your gaming habits are heading. Answer honestly — this is just for you.
Positive signs: Your gaming appears to be within safe limits so far. That said, setting limits is always a good habit.
Caution needed: There are signs you shouldn't ignore. Consider setting a deposit limit or a cooling-off period.
Get help: Your answers indicate signs of problem gambling. Please activate self-exclusion and contact us at [email protected].
Betting without paying bills or by taking on debt.
Spending hours on end gaming with no sense of how much time has passed.
Increasing conflict with family or friends over your gaming habits.
Hiding your gaming or downplaying how much you've lost.
Gaming to cope with stress or depression.
You want to stop but can't — you keep coming back.
Certain misconceptions can push people toward risky behaviour. Let's set the record straight.
Hiding a gambling problem doesn't make it go away. 11vet and various support channels are here for you.
Speak with a Bangla-speaking support agent right away. They can help you set up account limits.
Message our official Telegram channel for confidential support.
For Self-Exclusion: Email [email protected] with the subject line "Self-Exclusion Request". Include your account number and preferred exclusion period. We'll process it promptly.
Keep in mind: Asking for help isn't a sign of weakness — it takes courage. 11vet is always here to support you.
11vet strictly enforces an 18+ policy. But if there are children or teenagers at home, you as a parent or guardian also have a responsibility to act.
If you suspect a minor has accessed 11vet, contact [email protected] immediately — action will be taken promptly.